Privacy policy
Invoice Finance Experts is a trading style of First Oak Capital Limited.
This Privacy Policy explains exactly how we collect, use, and protect your personal data when you use invoicefinanceexperts.co.uk.
Last updated: May 2026
1. Who we are
Invoice Finance Experts is a trading style of First Oak Capital Limited, registered in England and Wales (Company No. 14170340).
Our registered address is: Old Farm Barns, Lowlands Farm, Riversdown Road, West Meon, Hampshire GU32 1JS.
First Oak Capital Limited is authorised and regulated by the Financial Conduct Authority, under FRN 984955.
For the purposes of UK data protection law, First Oak Capital Limited acts as the data controller for any personal information collected through this website.
If you have any questions at all about how we handle your personal data, please don't hesitate to contact us at help@firstoakcapital.co.uk or give us a call on 01730 771185.
2. What personal data we collect
When you use this website or submit an enquiry to us, we might collect the following information:
- Your name
- Your email address
- Your telephone number
- Your business name and the type of business you run
- Specific information about your finance requirements
- Your IP address and basic browser information (which is collected automatically)
- Any other details you choose to share with us in your enquiry
3. How we use your personal data
We use the information you provide to us to:
- Respond to your finance enquiry promptly
- Assess whether you're eligible for certain finance products
- Introduce you to suitable lenders from our panel
- Keep in touch with you throughout the whole finance arrangement process
- Comply with our strict legal and regulatory obligations as an FCA-authorised credit broker
- Improve our website and the services we offer
Our lawful basis for processing your personal data is "legitimate interest"—specifically, to respond to your enquiry and provide the brokerage service you've asked for. Where required, we'll also rely on your explicit consent or our legal obligations.
4. Who we share your data with
We may need to share your personal information with:
- Lenders on our panel - so they can assess your finance application and provide a funding decision
- First Oak Capital Limited - as the authorised entity under whose FCA permissions we operate
- Our technology providers - including our CRM system, which we use to manage enquiries securely
- Regulatory authorities - but only where we are strictly required to do so by law
We want to be clear: we never sell your personal data to third parties for marketing purposes.
5. How long we keep your data
We retain personal data for as long as is necessary to fulfil the purposes for which it was collected, and to comply with our regulatory obligations. For FCA-regulated credit broking, we are generally required to retain records for a minimum of six years.
6. Your rights
Under UK data protection law, you have the right to:
- Request access to the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your data (where lawful)
- Object to or restrict certain types of processing
- Withdraw consent to marketing communications at any time
- Lodge a complaint with the Information Commissioner's Office (ICO)
To exercise any of these rights, please contact us at help@firstoakcapital.co.uk.
If you are not satisfied with our response, you have the right to complain to the ICO at www.ico.org.uk or by calling 0303 123 1113.
7. Cookies
This website uses cookies to improve your experience and to help us understand how visitors use the site. Please see our Cookie Policy for full details.
8. Third party links
This website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies.
9. Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted to this page with an updated date. We encourage you to review this page periodically.